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Return to shopYes. All Nova Perfumes and Ittars are made with premium ingredients and carefully handcrafted to ensure authenticity, quality, and long-lasting fragrance.
We offer a wide range of men’s, women’s, and unisex fragrances, allowing you to choose a scent that best matches your personal style and preference.
Our perfumes and ittars are designed for long-lasting wear. On average, they last between 8–12 hours, depending on the skin type and weather conditions.
Store your fragrance in a cool, dry place away from direct sunlight or heat to maintain its original aroma and shelf life.
Yes. All our ittars are 100% alcohol-free, made from pure essential oils and natural extracts, suitable even for sensitive skin.
You can easily place an order through our official website www.novaperfumes.in by selecting your preferred products and completing the checkout process.
Yes, we deliver our products across India using reliable courier partners to ensure safe and timely delivery.
Orders are usually processed within 24–48 hours and delivered within 4–7 business days, depending on your location.
Once your order is shipped, you’ll receive a tracking number via email or SMS, which you can use to track your package in real time.
In case of any issue, please contact us immediately at support@novaperfumes.in
with your order details. We’ll assist you with a replacement or resolution promptly.
We accept returns only for unused, unopened, and undamaged products within 7 days of delivery. Due to hygiene reasons, opened nasal strips cannot be returned.
Simply email us at support@novaperfumes.in
with your order ID, reason for return, and photos (if applicable). Our support team will guide you through the process within 24–48 hours.
Once your return is received and inspected, your refund will be processed within 5–7 business days to your original payment method.
No, shipping and handling fees are non-refundable. Refunds apply only to the product cost (if eligible).
In such cases, the amount is usually reversed automatically within 3–5 business days by your bank. If not, contact us with payment proof and we’ll coordinate with Razorpay to resolve it.
If your order arrives damaged or incorrect, please share clear photos with us at support@novaperfumes.in
within 48 hours of delivery. We’ll replace or refund your order at no extra cost.
We accept all major credit/debit cards, UPI, net banking, and wallet payments through our secure partner, Razorpay. All transactions are encrypted and 100% safe.